Infiniti adds Concierge Service

Communications and extra services are a big part of the new automotive market and Infiniti is the latest brand to offer such a service.? The ?Infiniti Personal Assistant? concept takes the service one-step further offering owners an anytime or anywhere personal assistant.

The complementary Infiniti Personal Assistant benefit gives owners unlimited access to live team of professional assistants 24-hours a day to get answers or assistance of a wide range of topics and tasks.

The system is accessed primarily through the owner?s mobile phone, synched in the vehicle through the Bluetooth? Hands-free Phone System voice command or away from the vehicle.

?The new Infiniti Personal Assistant benefit is a great addition to the Infiniti Total Ownership Experience?, providing true ?anything, anytime, anywhere? concierge service with the personal touch of talking to real people, not some computer data site,? said Infiniti Americas Vice President Ben Poore. ?There?s seemingly no limit what Infiniti Personal Assistant can do for you ? adding to the pleasure of driving and owning an Infiniti vehicle.?

Infiniti is the first luxury automobile brand to offer this type of service nationally in the United States. Infiniti purchasers are registered with the service before taking delivery of their new Infiniti M, G, QX, FX or EX, and can begin utilizing the service immediately. Along with owners? cell phones, assistance is also available via e-mails, text messaging and online portals.

The Infiniti Personal Assistant benefit is offered at no cost for the first four years of Infiniti ownership. In addition, 4-year companion accounts (providing access from an additional phone number) are also available at a minimal cost, as are 4-year Certified Pre-Owned and 1-year Infiniti pre-owned vehicle accounts.

Services offer include features like:

? Directory Assistance and Driving Directions
? City Guides
? Weather Forecasts
? Dining Suggestions and Reservations
? Movie Times and Reviews
? Travel Arrangements
? Emergency Assistance
? Schedule Reminders
? Stock Market Information
? Sports Scores and Stats, General Trivia Answers
? Consumer Product Reviews and Price Comparisons

?Whether making dining reservations at your favorite restaurant, making an online purc

hase, or just catching up with the latest sports scores, there are just so many benefits to using the Infiniti Personal Assistant that you?ll wonder how you got along without it before,? adds Poore.

After nine-month test period in four major cities, the system is now being rolled out to the national market this summer.? So far, top user topics have included directory assistance, dining suggestions and driving directions. Infiniti Personal Assistant is supported by MyStar, Dallas, TX.

More from Our Auto Expert